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[Podcast] Kendra Jefferys on Fostering a Culture of Continuous Improvement

 

Kendra Jeffreys is the Sr. Director of US Operations at Mission to the World. This week, Kendra joined the podcast to discuss innovation, change management, and fostering a culture of continuous improvement at nonprofits.

I always say this to my team: ‘Start at the end first. I want know your desired future state. Where do you want to be?’ And then we’re going to figure out how to get there.

Additional highlights from this episode include:

  • Soliciting feedback from your team with a listening posture
  • Maintaining a curious and innovative culture internal
  • Tips and tricks to keep your team motivated
  • Focusing on relationships and celebrating successes to build team unity

What you should do now

Below are three ways we can help you begin your journey to building more personalized fundraising with responsive technology.

Take a self-guided tour of Virtuous, where you can explore the platform at your own pace and see if Virtuous is right for you. 

Download our free Responsive Maturity Model and learn the 5 steps to more personalized donor experiences.

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5 Steps to More Personalized Donor Experiences
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Grow generosity with Virtuous.

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Todd Shinabarger
Chief Information Officer