Virtuous Careers

Partner Success Manager


Position Summary

Virtuous is looking for a motivated, and purposeful sales or marketing professional with experience in nonprofit management, fundraising or tech to join our growing Community team.

As the first Partner Success Manager, you’ll help develop and scale our partner ecosystem to better serve and support nonprofits.

You’ll be responsible for cultivating our current partners to expand the value we create together, and assist in growing our partner ecosystem. Your main goal will be to work hand-in-hand with our partners to identify areas of shared value and generate revenue opportunities for Virtuous.

You’ll report to and partner with the Director of Partnerships & Community on three (3) primary focus areas: partner cultivation, partner enablement, and community expansion.

Responsibilities

Partner Cultivation

  • Build and cultivate lasting, meaningful relationships with the Virtuous partner community, including technology platforms, networks/associations, agencies, resellers, and other consultants
  • Meet and exceed pipeline as well as revenue quota from your portfolio of partners
  • Create strategy plans with partners to map out sales activation, events, co-marketing, and other collaboration that leads to pipeline growth
  • Plan, manage, and lead sales activation events with partners in regional areas that gather prospects and customers
  • Assist Sales team in coordinating and closing partner-driven opportunities to ensure we meet and exceed close rate targets
  • Collaborate with the Director of Community to develop and manage the partner pipeline

Partner Enablement

  • Collaborate with Sales, Marketing, Product and Customer Success teams to identify high value opportunities and create partner enablement content and infrastructure
  • Develop and lead partner onboarding and on-going training programs to equip partners to showcase the Virtuous platform, share our unique values, and amplify the responsive fundraising methodology
  • Understand our vision, solution, product roadmap, and go-to-market strategy and effectively communicate these throughout our partner network
  • Prepare tailored presentation materials and conduct presentations/demos to train and assist partners

Community Expansion

  • Identify and cultivate potential partners that align with our ideal partner profile to meet and exceed our growth targets
  • Collaborate with other Community team members to coordinate and maximize regional events, industry conferences, and partner events to meet and exceed pipeline targets
  • Participate in continuously improving our Partner program and go-to-market strategy
  • Collaborate with the Community and Marketing teams to establish the right campaigns, offerings, or promotions that help achieve results

Requirements

  • 3+ years working with nonprofits and/or SaaS, and 3+ years experience in partnerships, sales, or similar field
  • A creative mindset with a willingness to push beyond defined constraints to expose unseen opportunities within partnerships
  • Blended “hunter/farmer” mindset with the ability to cultivate partner referral opportunities while also cultivating long-term partner relationships
  • Know all data has a story and you have a knack for teasing this out and presenting it in a concise way.
  • Bachelor’s Degree in a relevant field of study preferred
  • Willingness to travel as needed (up to 35%)

You’ll be successful if…

You get things done
At Virtuous, we’re doers. We don’t invest time on over-planning or creating decks. We just do. You follow through on every request, no matter how big or small. You keep your cool under pressure and know how to prioritize your responsibilities. And when you need help, you’re not afraid to ask.

You’re generous and a true partner
You listen first and with intent to understand. You’re humble, operate with poise, dignity, and reliability. You can articulate your vision clearly both verbally and in writing. You’re transparent and keep everyone in the know so the job gets done efficiently and effectively. You seek to find common ground and collective value amongst various stakeholders.

You’re agile and a problem solver
You know how to articulate and roll out plans, recognizing there are many solutions to the same problem. You use every opportunity to learn, especially when things fail. You find new and effective ways to streamline and create processes to increase efficiency.

You’re embarrassingly, organized
You live by to-dos and timelines. You can handle and prioritize multiple projects and threads at once. You can turn any meeting or email thread into actionable items. You’re known for moving things forward.

You have a team ethos
You thrive in a creative, fast-paced startup environment, with people who are passionate about their work. You’re excited to work cross-functionally with other teams and enjoy bringing people together to achieve a goal. People enjoy working with you because they know they can trust you.

Team Overview

The Community team is a growing group of nonprofit transplants, purposeful sales pros, and community builders focused on expanding our partner ecosystem and strengthening our brand credibility. We focus on gathering and supporting like-minded people who support and serve nonprofits — leading to greater generosity.